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Legal Notice

Company information

This website, tenzurashop.com, is operated by:

TENZURA LTD
71-75 Shelton Street London Greater London WC2H 9JQ UNITED KINGDOM

Organization number: 17483614
Approved for F-tax (F-skatt): [Yes]

Contact

Email: info@tenzurashop.com

We aim to reply to all messages within [1–2] business days.

Prices

All prices are shown in Swedish kronor (SEK) and include VAT. Shipping costs are shown at checkout before you complete your order.

Consumer rights

As a consumer in Sweden, you're protected by Swedish consumer law, including the Distance Contracts Act (distansavtalslagen) and the Consumer Sales Act (konsumentköplagen). Our terms never limit your statutory rights. For details on withdrawals, returns and complaints, see our [Refund Policy] and [Shipping Policy].

Dispute resolution

If you're not satisfied with how we've handled your complaint, you can turn to the National Board for Consumer Disputes (Allmänna reklamationsnämnden, ARN), which reviews consumer disputes free of charge: www.arn.se. We [will follow / aim to follow] ARN's recommendations.

Consumers in other EU countries can get free help with cross-border disputes from the European Consumer Centre (ECC Sweden, Konsument Europa): www.konsumenteuropa.se.

Intellectual property

All content on this website, including text, images, logos and design, belongs to [Company name] or is used with permission from its owners. It may not be copied, reproduced or distributed without our written permission. Product brand names and trademarks belong to their respective owners.

Liability

We work to make sure the information on this website is accurate and up to date, but it may occasionally contain errors, such as pricing or product information. We reserve the right to correct such errors. This does not affect your statutory rights as a consumer.

Personal data

We process your personal data in accordance with the EU General Data Protection Regulation (GDPR). Read more in our [Privacy Policy]. If you have concerns about how we handle your data, you can contact the Swedish Authority for Privacy Protection (IMY): www.imy.se.

Governing law

These terms are governed by Swedish law.